Central District Service Center

Contact Information

Central District Service Center
99-102 Kalaloa Street
ʻAiea, HI 96701
Google Map Link to Central District Service Center

Phone: 808-488-6834
Fax: 808-488-7862
Email: hcap@hcapweb.org

Case Management

The Honolulu Community Action Program’s ultimate goal of case management is to promote and support independence and self-sufficiency. Case management is a multi-step process to ensure access to and coordination of social services to meet an individual’s and family’s comprehensive needs.

Case management includes the following processes: intake, assessment of needs, service planning, implementation, monitoring and follow-up, crisis intervention, and case closure.

HCAP’s case management activities are diverse. In addition to assisting clients to access and maintain specific services, case management activities may include, but are not limited to:

  • Employment readiness training and employment search assistance
  • Clothing for interviews and/or work
  • Homeless housing referral assistance, Section 8 referral, housing referral assistance
  • Food security programs
  • Energy and utility assistance programs
  • Assistance in filling out paperwork, such as welfare, insurance, and loan documents
  • Copy machine and fax machine usage
  • Community information and resource center, and one time assistance providing minor items such as hygiene products, soap, toothpaste, toothbrush, toilet paper, etc.

ʻOhana Produce

In partnership with the Hawaiʻi Foodbank, HCAP distributes fresh produce and non-perishables to individuals and families in need. This institution is an equal opportunity provider.

Where: Central District Service Center
Requirements: Must register (one time only) at the HCAP Central District Service Center prior or on the day of distribution, Monday-Friday 2-3:30pm. Please bring photo ID.
All scheduled ʻOhana Produce food distributions have been temporarily suspended until further notice due to COVID-19 concerns.

Check-In: 10:30 A.M.
Food Distribution:
Begins around 1:30 P.M.

Weatherization Assistance Program (WAP)

The Weatherization Assistance Program assists income-eligible families and individuals by reducing their energy costs and addressing health and safety issues in their homes through energy-efficiency measures. Qualified applicants receive a home energy audit and individualized energy conservation education and may receive applicable energy saving devices free of charge. Learn more about the Weatherization Assistance Program here.

Income Tax Services

HCAP’s Income Tax Services/ Earned Income Tax Credit (EITC) program assist eligible participants prepare their Federal and State tax returns, including filing for the Earned Income Tax Credit, as applicable. HCAP’s services are provided annually from February through April. Learn more about Income Tax Services program here.

Low-Income Home Energy Assistance Program (LIHEAP)

The Low Income Home Energy Assistance Program (LIHEAP) is designed to help families keep their electricity on, especially those households that are most vulnerable, such as the elderly, the disabled, and households with young children. LIHEAP primarily assists households by applying funds from an energy assistance grant directly to the energy provider on behalf of the eligible household. Learn more about LIHEAP here.

Seasonal & Holiday Programs

Kōkua E Hānai Keiki Project
Canned foods and hygiene products are collected and donated by district area elementary schools during the holiday season. Baskets of the donated items are distributed to low-income families in the Central District.

Angel Tree
Churches, Military Commands, and individual community groups adopt children ages birth to 17. Donors are given age appropriate gift suggestions for each child.


Network Enterprises, Inc. is a non-profit organization to provide vocational rehabilitation, job training, job placement and support services to persons in Hawaii with physical, social, economic,  intellectual, and/or cognitive challenges. For the past few years, the Central District Service Center has served as a training site for participants of this program. The staff and participants assist our custodian in cleaning the rooms, wash windows, mop floors, sweep and clean outside.

Action With Aloha strives to meet the ever growing needs of our community by providing quality behavioral health, substance abuse, and other supportive services that promote health and empowerment among individuals, families, and the community.