Central District Service Center

Contact Information:

Central District Service Center
99-102 Kalaloa Street
Aiea, HI 96701
Google Map Link to Central District Service Center

Phone: 808-488-6834
Fax: 808-488-7862
Email: hcap@hcapweb.org

Case Management

The Honolulu Community Action Program’s ultimate goal of case management is to promote and support independence and self-sufficiency. Case management is a multi-step process to ensure access to and coordination of social services to meet an individual’s and family’s comprehensive needs.

Case management includes the following processes: intake, assessment of needs, service planning, implementation, monitoring and follow-up, crisis intervention, and case closure.

HCAP’s case management activities are diverse. In addition to assisting clients to access and maintain specific services, case management activities may include, but are not limited to:

  • Employment readiness training and employment search assistance
  • Clothing for interviews and/or work
  • Homeless housing referral assistance, Section 8 referral, housing referral assistance
  • Food security programs
  • Energy and utility assistance programs
  • Assistance in filling in paper work, such as welfare, insurance, loan documents etc.
  • Copy machine and fax machine usage
  • Community information and resource center, and one time assistance providing minor items such as hygiene products, soap, toothpaste, toothbrush, toilet paper, etc.

Competency-Based (C-Base) Hawaii Adult Community School Diploma Program

The ultimate goal is for students to obtain their Hawaii Adult Community School Diploma using the Competency-Based Community School Diploma Program (C-Base) developed by the Department of Education.

  • Each student is offered case management and provided with the support and tools needed to be successful in obtaining their diploma.
  • Each student must attend and complete five units which consist of 12 classes each and a unit test.
  • Each student is required to complete one hundred work or volunteer hours as a condition for participation in the program.

Many students choose to further their education by either enrolling in post-secondary education, vocational training, or the military while others will continue to work or obtain employment with future growth.

The C-Base program consists of two phases:
Phase I involves the successful completion of five units:
(1) Health; (2) Government and Law; (3) Consumer Economics; (4) Community Resources, and (5) Occupational Knowledge. Classroom attendance allows students to gain life skills that will enable them to become productive community members and increase their employability.

In Phase II, participants will demonstrate their improved life skills, readiness to accept responsibility, and ability to move forward as “functionally competent” members of their communities through at least one of the following outcomes: (1) acceptance for post-secondary educational training; (2) employment; (3) obtaining or possessing a marketable skill; or (4) demonstration of home or life management skills.

Ohana Produce

In partnership with the Hawaii Foodbank, HCAP distributes fresh produce and non-perishables to individuals and families in need. This institution is an equal opportunity provider.

Where: Central District Service Center
Requirements: Must register (one time only) at the HCAP Central District Service Center prior to distribution day, Monday-Friday 2-3:30pm. Please bring photo ID.
January 18, 2019
February 15, 2019
March 15, 2019
April 26, 2019
May 17, 2019
June- No Ohana Produce
July 19, 2019
August 23, 2019
September 20, 2019
October 18, 2019
November 15, 2019
December 13, 2019

Check-in Time: 10:30am
Food Distribution: Begins around 1:00pm

Weatherization Assistance Program (WAP)

The Weatherization Assistance Program assists income-eligible families and individuals by reducing their energy costs and addressing health and safety issues in their homes through energy-efficiency measures. Qualified applicants receive a home energy audit and individualized energy conservation education and may receive applicable energy saving devices free of charge. Learn more about the Weatherization Assistance Program here.

Income Tax Services

HCAP’s Income Tax Services/ Earned Income Tax Credit (EITC) program assist eligible participants prepare their Federal and State tax returns, including filing for the Earned Income Tax Credit, as applicable. HCAP’s services are provided annually from February through April. Learn more about Income Tax Services program here.

LIHEAP (Low-Income Home Energy Assistance Program)

The Low Income Home Energy Assistance Program (LIHEAP) is designed to help families keep their electricity on, especially those households that are most vulnerable, such as the elderly, the disabled, and households with young children. LIHEAP primarily assists households by applying funds from an energy assistance grant directly to the energy provider on behalf of the eligible household. Learn more about the LIHEAP program here.

Seasonal/Holiday Programs

Shoeboxes For The Homeless
In partnership with Chinen & Arinaga Financial Group, Mililani Town public schools collect “Shoeboxes for the Homeless” and donate them to the HCAP Central District Service Center. The shoeboxes are distributed to Once A Month Church in Haleiwa and other HCAP District Service Centers.

Kokua E Hanai Keiki Project
Canned foods and hygiene products are collected and donated by district elementary schools, usually during the holiday season. Baskets are made with the donated items and distributed to low-income families in the Central District.

Angel Tree
Churches, Military Commands, and individual community groups adopt children ages birth to 17. Donors are giving age appropriate gift suggestions for each child.


Network Enterprises, Inc. is a non-profit organization to provide vocational rehabilitation, job training, job placement and support services to persons in Hawaii with physical, social, economic,  intellectual, and/or cognitive challenges. For the past few years, the Central District Service Center has served as a training site for participants of this program. The staff and participants assist our custodian in cleaning the rooms, wash windows, mop floors, sweep and clean outside.

Action With Aloha strives to meet the ever growing needs of our community by providing quality behavioral health, substance abuse, and other supportive services that promote health and empowerment among individuals, families, and the community.